About the Company
The company installs telecommunication equipment for businesses. Each project is unique, with solutions tailored to meet the specific needs of clients.
Timeline
✅ Delivered in 2 months
🔄 Ongoing support: 2 months
1
Airtable as the Core
We built a system on Airtable with modules for requests, objects, configurations, and equipment.
2
Unified request database
All requests with addresses, clients, tasks, and teams are entered into a central database and updated automatically.
3
Clients and objects
Linked client and object databases allow for viewing full history and preparing repeat solutions faster.
4
Equipment configurations
Items are grouped into sets with unique IDs. The system allows configurations to be assigned to objects.
5
Accounting and reuse
After the project is completed, equipment is moved to the "available" status and becomes available for new tasks.
6
Slack notifications
All changes to requests and statuses are automatically transmitted to Slack — to the right people in the appropriate channels.
Requests were manually tracked in different tables or emails.
All requests in one system with automatic updates.
Requests were manually tracked in different tables or emails.
All requests in one system with automatic updates.
Client history was lost, making repeat work difficult.
A separate database for clients and objects with a complete history.
Client history was lost, making repeat work difficult.
A separate database for clients and objects with a complete history.
Equipment configurations were not recorded.
Each item has an ID and status, everything is under control.
Equipment configurations were not recorded.
Each item has an ID and status, everything is under control.
After installation, equipment was lost from the system.
Equipment is returned to circulation and reused.
After installation, equipment was lost from the system.
Equipment is returned to circulation and reused.
Changes were communicated manually or with delays.
Automatic notifications in Slack — fast and accurate.
Changes were communicated manually or with delays.
Automatic notifications in Slack — fast and accurate.
Book a short call, and we'll:
• show how automation can save you time and money
• talk through what we can simplify in the next 2–3 weeks
Created by Duck Agecny
All rights Reserved
Created by Duck Agecny
All rights Reserved