We don’t just “set up a CRM.” We help businesses escape the mess of Excel files, chat threads, and manual tasks. Instead, we build a clear, logical business process automation solution where everything runs smoothly on its own — from collecting leads to sending reminders and calculating payroll.
Instead of one-size-fits-all solutions, we take time to understand how your business actually works and automate what saves you time, energy, and money. This is our expertise, delivering tailored business process automation services to streamline your operations.
🔍 Process analysis and structuring
If you're unsure where to start — that's okay. We’ll analyze how your business works now and show you where time, effort, and money are being wasted.
● Process and manual operation analysis● Identifying weak spots and automation opportunities● Creating a business process map● Consultations and ideas, even with “Excel chaos”
Result: You’ll know what can be improved — and where to begin.
🧩 Solution design
We don’t offer “another CRM” — we design a system tailored to you.● Define the logic and steps of your workflows● Include roles, statuses, and team connections● Design interfaces and reports● Build around how you already work — just smarter
Result: A visual mockup of the system you’ll actually use.
🤖 Routine automation
We build real systems that take routine tasks off your plate.• Automatically handle leads, tasks, and reminders
• Keep clients and employees updated
• Generate documents, reports, and notifications
• Link everything into one clear, connected system
Result: Your team spends less time on data entry — and more time on real work.
📥 Notifications and monitoring
We set up convenient reminders, statuses, and reports. No task or client is ever lost.
Result: You’re always in the loop and never have to ask, "What stage is this at?"
🙌 Implementation and support
We don’t just hand it over — we make sure your team is ready and supported.• Train your team to use the system
• Share short how-to videos and guides
• Stay available for support and updates
• Improve the system as your business grows
Result: Your team actually uses the system — and loves it from day one.
✅ Only the features you need
Just the features you actually use. No clutter, no extra tabs or buttons.
🔁 Changes in a few clicks
As your business grows, the system adjusts — no developers or waiting around.
🔌 Integrates with anything
Want to keep your tools? No problem. We connect Excel, Google Sheets, Shopify, QuickBooks — whatever you need.
📩 Notifications where it’s convenient
Get reminders and updates where it suits you — Telegram, Slack, email, you name it.
Book a short call, and we'll:
• show how automation can save you time and money
• talk through what we can simplify in the next 2–3 weeks
We work best with small and medium businesses that want to organize their processes, cut out manual routines, and start using smart tools — no developers needed.
Our business automation agency has already built solutions for companies in logistics, recruitment, manufacturing, education, consulting, tourism, real estate, service industries — even call centers.
📂 Recruitment
● Automate your hiring pipeline● Send tasks and follow-up emails● Track vacancies and candidate progress● Integrate with LinkedIn, Telegram, Gmail
📦 Logistics
● Assign tasks to couriers● Track deliveries in real time● Send automatic status updates● Plan routes and shifts efficiently
🏭 Manufacturing
● Track orders and production stages
● Monitor deadlines and quality
● Sync with warehouse and accounting tools
● Generate reports with one click
🧾 Sales and B2B
● Custom CRM built around your sales process● Automate lead generation and follow-ups● Track funnel and deal progress● Integrate with your site, forms, and payments
🧠 Education
● Manage students and schedules● Show progress and certificates● Send auto-reminders● Sell courses through one system
🧰 Service Companies
● Track leads and clients● Automate orders and service requests● Send notifications● Manage contractors or staff
📋 Admin & Back Office
● Generate documents automatically● Automate reports and tasks● Manage employees and roles● Store files and track changes
🗿 Other non-standard businesses
Got a unique workflow? No problem.
We’ll study how things work on your side and tailor the system — no templates, no copy-paste setups.
Cases
INVENTORY SYSTEM FOR AN EQUIPMENT INSTALLATION COMPANY IN THE USA
• Digital accounting of all objects and equipment
• All client and installation history in one place
• Simplified reinstallation and analysis of requests
• Minimum manual work — automation replaces dozens of spreadsheets
• Instant notifications — the team responds quickly to changes
OPERATING SYSTEM FOR CORPORATE MERCHANDISE PRODUCTION
● All processes are managed in a single Airtable system
● Integrations with Shopify and QuickBooks prevent manual duplication
● Orders from different sources automatically flow into the system
● Task hand-offs between departments are automated
● A separate order tracker for clients was created on Bubble
● Faster communication, fewer errors, greater transparency
CRM SYSTEM FOR A RECRUITMENT AGENCY
• Instead of five different systems — one centralized system
• Transparent pipeline for each candidate and vacancy
• Significant time savings and error reduction
• Automatic bonus calculation without manual adjustments
• Notifications and interfaces improved team interaction
OPERATING SYSTEM FOR A LOGISTICS COMPANY IN PRAGUE
● Reduced errors and confusion
● Shortened delivery and response times
● Improved team workload management
● Increased transparency and customer convenience
MANAGMENT SYSTEM FOR A HOSTEL NETWORK IN CZECH REPUBLIC
• Simplified the management and tracking of bookings
• Automated daily reporting
• Increased administrator motivation through transparent bonuses
• Management gained a complete view of hostel occupancy
• Eliminated errors related to manual data entry
ACCOUNTING SYSTEM FOR A TEMPORARY STAFFING AGENCY
• Full automation of the selection process — from the job opening to the hiring
• Job seekers can view offers in the app and quickly apply
• Employees no longer handle routine tasks — the system does everything
• Over 4,000 registrations through the mobile app
• Each candidate has a history of side jobs, applications, and no-shows
SYSTEM FOR ORGANIZING CORPORATE TRAVEL IN EUROPE
• All information about clients, trips, and events in one place
• Unique proposals are generated in 5–10 minutes
• The system automatically calculates the cost and prepares materials
• Presentations are generated in one click — as a web link, Excel, and PDF
• Routes can be easily edited and reused
SYSTEM FOR AUTOMATING A CALL CENTER WITH 100+ EMPLOYEES IN UKRAINE
• Full automation of all internal processes
• Transparent access for employees to their schedules and evaluations
• Reduced workload for HR and accounting
• Fewer errors and data losses
• Reports and calculations — without manual involvement
Technologies
Step 0. Intro Call & Request Analysis
We start with a quick call to understand how things are currently set up, what’s not working, and what could be automated.
Step 1. Diving into Your Business
We look at what’s still done manually, what’s repetitive, and where time or data is slipping through the cracks.
Step 2. Designing the Future Solution
We build out a clear plan — from process blocks to smart integrations with your existing tools, providing tailored business process automation solutions.
Step 3. Building & Setting Up the System
We put the system in place so everything runs automatically: leads, tasks, docs — nothing gets lost or delayed, thanks to our business automation services.
Step 4. Training & Implementation
We help your team start using the system with simple instructions, support, and no-stress onboarding.
Step 5. Ongoing Support & Upgrades
As your business grows and evolves, we adapt the system to meet new challenges.
READY-MADE vs Custom Solution:Which One is Right for You?
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Custom solution
What does this mean
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Custom solution
Custom solution
What does this mean
What does this mean
🧰 Functionality
Often overloaded with unnecessary features, complex, and hard to learn
Only the features you actually need — fast and easy to use
Your team doesn’t waste time on things you don’t use, and setup becomes simpler
🧰 Functionality
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Often overloaded with unnecessary features, complex, and hard to learn
Custom solution
Only the features you actually need — fast and easy to use
What does this mean
Your team doesn’t waste time on things you don’t use, and setup becomes simpler
🧩 Flexibility
Limited by the platform’s rules; customizations need a dev team
Fully customizable to your needs — change things in a few clicks
The system grows with your business — no platform limits
🧩 Flexibility
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Limited by the platform’s rules; customizations need a dev team
Custom solution
Fully customizable to your needs — change things in a few clicks
What does this mean
The system grows with your business — no platform limits
🔌 Integrations
Only what the platform allows (often behind a paywall)
Works with any tools — no extra fees or limits
Keep using what works — we connect it to your new system
🔌 Integrations
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Only what the platform allows (often behind a paywall)
Custom solution
Works with any tools — no extra fees or limits
What does this mean
Keep using what works — we connect it to your new system
🔄 Changes & improvements
Hard or even impossible to change
Fast and easy
Need to tweak a workflow? With custom systems, it’s no problem
🔄 Changes & improvements
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Hard or even impossible to change
Custom solution
Fast and easy
What does this mean
Need to tweak a workflow? With custom systems, it’s no problem
💰 Cost
You pay for subscriptions, extra features, and outside help
You only pay for what you use
It may cost more upfront but saves money long-term
💰 Cost
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
You pay for subscriptions, extra features, and outside help
Custom solution
You only pay for what you use
What does this mean
It may cost more upfront but saves money long-term
🧠 Workflow logic
You must adjust your work to the system
The system fits the way you already work
A tool that works your way — not the other way around
🧠 Workflow logic
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
You must adjust your work to the system
Custom solution
The system fits the way you already work
What does this mean
A tool that works your way — not the other way around
💬 Notifications and automation
Only what the CRM supports
Any channel — messengers, email, etc.
Want updates in Slack or Telegram? You’ve got it
💬 Notifications and automation
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Only what the CRM supports
Custom solution
Any channel — messengers, email, etc.
What does this mean
Want updates in Slack or Telegram? You’ve got it
⚙️ Scalability
Limited by the platform
Can grow and evolve with your business
Start simple — then improve as you grow
⚙️ Scalability
Ready-made solutions like SalesForce, Pipedrive, Zoho, and others
Limited by the platform
Custom solution
Can grow and evolve with your business
What does this mean
Start simple — then improve as you grow
FAQ
What is business process automation service?
What can business automation solutions do for me?
Created by Duck Agecny
All rights Reserved
Created by Duck Agecny
All rights Reserved